Security
Security and compliance
Your documents are contracts, HR records and client files. We protect them accordingly.
Where your data lives
- Hosted on Microsoft Azure in GDPR- and POPIA-compliant regions, with a backup copy in a second region.
- Encrypted at rest with AES-256 and in transit with TLS 1.2 or higher.
Who can see your documents
- Only the people you share them with.
- Every time a document is opened, changed or deleted, it's logged.
- Your organisation can require two-factor sign-in for its users.
Signed documents you can trust
- Every completed document is digitally sealed and timestamped, so any later change can be detected.
Backups and recovery
- Your documents and data are backed up continuously, with a copy kept in a second location.
- Documents are protected against accidental deletion, and we regularly test that we can restore them.
How we stay secure
- Our security controls are mapped to CIS Controls v8 and ISO/IEC 27001:2022 Annex A.
- Our application is reviewed against the OWASP Top 10, and every release is checked for vulnerable components.
Privacy
- We process personal information as an operator under POPIA and as a processor under GDPR.
Questions or a security concern? Contact security@serusi.com.
See Serusi on your own documents
Send us a few sample documents and we'll show you the extracted data and the signing flow.
Book a demo