Security

Security and compliance

Your documents are contracts, HR records and client files. We protect them accordingly.

Where your data lives

  • Hosted on Microsoft Azure in GDPR- and POPIA-compliant regions, with a backup copy in a second region.
  • Encrypted at rest with AES-256 and in transit with TLS 1.2 or higher.

Who can see your documents

  • Only the people you share them with.
  • Every time a document is opened, changed or deleted, it's logged.
  • Your organisation can require two-factor sign-in for its users.

Signed documents you can trust

  • Every completed document is digitally sealed and timestamped, so any later change can be detected.

Backups and recovery

  • Your documents and data are backed up continuously, with a copy kept in a second location.
  • Documents are protected against accidental deletion, and we regularly test that we can restore them.

How we stay secure

  • Our security controls are mapped to CIS Controls v8 and ISO/IEC 27001:2022 Annex A.
  • Our application is reviewed against the OWASP Top 10, and every release is checked for vulnerable components.

Privacy

  • We process personal information as an operator under POPIA and as a processor under GDPR.

Questions or a security concern? Contact security@serusi.com.

See Serusi on your own documents

Send us a few sample documents and we'll show you the extracted data and the signing flow.

Book a demo